Spotify faces a class action lawsuit from consumers over its Car Thing device, which will lose functionality on December 9, 2024. The lawsuit, filed by Hamza Mazumder, Anthony Bracarello, and Luke Martin, represents all Car Thing purchasers from 2019 to 2024.

The plaintiffs argue they wouldn't have purchased the device had they known Spotify would discontinue support shortly after purchase. They claim Spotify misrepresented the product by not disclosing plans to "prematurely render the Car Thing obsolete."

Launched in 2019, Car Thing was designed to collect listening data from vehicles without built-in infotainment systems. The device became available in the U.S. market in 2021, with over two million people initially joining the waitlist.

While Spotify initially refused refunds, they have quietly begun issuing them to customers who provide proof of purchase via email receipts. The company's spokesperson stated: "The goal of our Car Thing exploration in the U.S. was to learn more about how people listen in the car. In July 2022, we announced we'd stop further production and now it's time to say goodbye to the devices entirely."

All Car Thing devices will cease functioning after December 9, 2024, effectively ending Spotify's venture into hardware devices.

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