Boston-based Hearby introduces 'Ask Hearby,' an AI-powered chatbot revolutionizing concert discovery. This innovative platform aims to solve the long-standing issue of finding live music events, particularly for smaller venues and local performances.

The technology leverages Large Language Model (LLM) AI, which Hearby has developed over five years, combined with anthropological expertise to match user preferences with available concerts. Unlike traditional discovery methods, Ask Hearby functions like a knowledgeable friend who understands your specific musical interests.

Key Features:

• Comprehensive coverage of live music events
• Focus on both major concerts and smaller venue performances
• Personalized recommendations based on user preferences
• Discovery of lesser-known venues and emerging artists
• Social sharing capabilities for curated show lists

The platform currently covers UK cities and towns extensively, with plans to expand across North America in 2025. Early testing shows promising results in discovering local jazz venues, restaurant performances, and alternative music scenes, though the system continues to learn and improve its recommendation accuracy.

This initiative addresses a crucial market need, as major concert tours represent only one-third of live music events. The remaining two-thirds consist of smaller venues and local performances that have traditionally been harder to discover.

Unlike post-purchase support chatbots, Ask Hearby focuses on the discovery phase, helping music fans find relevant shows before making ticket purchases. The platform aims to expand beyond mega-shows to include more accessible local performances, making live music discovery more comprehensive and user-friendly.

Future developments will include enhanced personalization features, allowing users to create and share customized show lists on social media, further bridging the gap between artists and potential audiences.

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