Ticketmaster has agreed to pay $6 million CAD to settle a class action lawsuit in Canada over its "drip pricing" practices, where additional fees were allegedly hidden until checkout. The settlement was finalized in a Saskatchewan court.

The lawsuit claimed that in 2018, Ticketmaster violated the Consumer Protection and Business Practices Act by concealing mandatory fees beyond the advertised ticket price. While not admitting wrongdoing, Ticketmaster agreed to the settlement terms.

Eligible customers who purchased tickets in Canada between January 1 and June 30, 2018, can receive up to $45 in Ticketmaster credit. The company will distribute transferrable electronic gift cards to approximately 100,000 Saskatchewan residents and over a million Canadians who qualify.

Key settlement details:

• Maximum credit per customer: $45
• Attorney fees: $1.7 million
• Lead plaintiff compensation: $25,000
• Remaining funds will go to court-approved organizations

This isn't Ticketmaster's first pricing controversy in Canada. In 2019, the Competition Bureau of Canada fined the company $4 million for similar misleading pricing practices. Commissioner Matthew Boswell emphasized that "Canadians should be able to trust the prices advertised are the ones they will pay when purchasing tickets online."

Affected customers should expect email communication from Ticketmaster with instructions on how to claim their credit.

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